![]() Dear Hilton Management, Guest Relations, I am writing to express my extreme disappointment and disgust with the appalling conditions I encountered during my recent stay at your Prattville, AL location from March 26th to March 29th, 2023. As a loyal customer of your brand, I usually enjoy staying at your hotels, but this experience was an exception. From the moment I entered my room, I was taken aback by the terrible state of hygiene and sanitation. Unfortunately, it only got worse as I spent more time in the room. I regretted my decision to book for three nights as soon as I saw the condition of the room. I am posting this complaint because I was unable to find my Google review, which would normally be a platform for me to share my experience with others. However, I feel it is essential to bring this issue to your attention and file a formal complaint with your hotel chain. I hope that you will take immediate action to address the issues at your Prattville, AL location and ensure that future guests do not have to endure the same conditions. Sincerely, [Your Name]
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